FAQ
How can I get a quote?
Please complete the "Order Quote Request" form with as much detail and we will be happy to provide you an appropriate quote. The more details that you provide, the more accurate of a quote that we can provide.
How far ahead should I order my cake?
Reserve your date early! We have customers who booked some dates as far as a year in advance. Please be advised that a non-refundable deposit is required on all cakes. Dates will not be held without a deposit.
What Types Of Cakes Do You Offer?
All cakes are custom made and as such are priced individually, based on design, size, decorations and icing choices. We offer cupcakes, party cakes, tiered cakes and 3D sculptured cakes.
Party Cakes start at $75.00 but will vary depending on your choice of cake, frosting and potential filling.
2 Tiered cakes start at $250.00 for buttercream-iced and increase from there. You can expect to pay on average a starting cost of about $5.00 per slice. Please note that more complex cakes such as wedding cakes and fondant covered cakes may be more as these often include hand-made flowers and other ornate decorations.
3D cakes require a great deal of time and skill. As a result the cost is reflective of the time. These tend to be the cakes with the wow factor. These cakes can start as high as $400.00 depending on the complexity.
Cupcakes are $4.00 per cupcake with frosting. Usually these are sold in orders of 12 per flavor. Prices will increase based on intricacy of design, cake toppers, individual wrapping and potential filling. Please note these are standard sized cupcakes. If you are looking for jumbo cupcakes or mini cupcakes, special pricing will be provided.
Wedding cupcake towers are very popular. Depending on flavors and intricacy of design, volume pricing can be arranged. Usually a 6” round fits perfectly at the top of these towers. Towers are available for sale or rental if necessary.
What Cake Flavors Do You Offer?
We are a custom cake shop and can accommodate any flavor that you wish for your dessert. Below is just a sampling of some of the flavors available for your selection.
STANDARD FLAVORS
SPECIAL FLAVORS
EXOTIC FLAVORS
ALCOHOL INFUSED FLAVORS
Do you sell any treats other than cake?
Yes, of course we do. As a custom shop, we can provide other tasty desserts and treats such as cupcakes, cookies, chocolate covered strawberries, cakesicles, cake pops, pies, cheesecakes, pastry dessert. Please let us know your needs and we can provide special pricing for these items.
How do we go about setting up an appointment to discuss our wedding cake?
Please contact us by e-mail us at [email protected] or via the "Contact Us" page on this website and we will schedule an appointment to discuss your cake. Please bring pictures, color swatches, and your ideas to our meeting!
Do you deliver your cakes?
We can make arrangements for delivery depending on your needs. Delivery fees start at $50 but are dependent on where you are located.
What is the cost of a cake?
Each cake is priced individually, as size, flavor, fillings, toppers, design and other extras like flowers, bows, and delivery must be considered. We'll discuss specifics when we meet or quote you via our online Order Quote Request" form. While each cake is priced on an individual basis, the smallest custom cake we offer serves 10-12 guests with a minimum price of $60.
How do I go about placing an order for a cake?
You can either complete the "Order Quote Request" form online or e-mail us at elmcitycake@gmail.com for information. Please include the date of your event, the type of cake you want to order, the type of event and an estimated number of guests. While we try to respond within the first 24 hours, as the weekend approaches it may take a bit longer. If you don't hear from us within 48 hours, please feel free to contact us again as there is always a chance your e-mail is lost in cyberspace, or landed in our Spam folder.
Do you require a deposit for cakes?
Yes. All orders do require a deposit to hold the date. Please be advised this deposit is non-refundable and will be applied to the total cost of your cake. The deposit must be received by us within 5 days of your placing an order, or your order will be automatically cancelled. If the deposit is not received at least 7 days prior to the order due date, we may not be able to ensure the time and date you need for your order.
What if I change my mind and decide not to place the order before I send the deposit, but after I've said I would send it?
No problem, but as a courtesy, we ask that you send us a quick e-mail and let us know, as this will make the date available for someone else.
Two weeks have passed and I realized I didn't send the deposit! Now what?
Please contact us to see if the date is still available, as your order was cancelled when your deposit wasn't received in 5 days.
Can I sample your cakes before I place an order for a party cake?
We are a custom cake shop, and we don't hold baked goods "in stock". Each cake that is ordered is baked specifically for the customer that has ordered it. We do samplings for wedding cakes. There is a small fee for the wedding samplings which will be applied to the cake order if one is placed.
How do I know what size cake to order?
When we discuss your cake order, we will talk about how many guests you are expecting, if you are having a full meal, other desserts, etc. and we will guide you to an appropriate size for your party. The best and easiest way to calculate the size and cost of your cake is through estimating the number of servings you will want. Remember that we make very delicious cakes and many of your guests will want a second helping. So do not just count heads, factor in individual appetites.
Why is it so important we schedule a pick up time, and why do I need to be prompt?
Weekends are my busiest time, and so that I may be available to meet with you to go over special instructions, cutting and disassembling, etc, it's important for me to know when you'll be here. I can't always step away from my work, so I plan accordingly for your arrival. I often have deliveries to complete as well, and I can't be delayed in leaving.
Do you do the popular kids character cakes?
Due to copyright laws, we can't duplicate the licensed characters. The best we can do is color coordinate, or design a cake that will work with small toys or candles that you purchase and provide for the cake.
Do you accept debit / credit cards?
We accept cash, cash app, zelle, venmo, PayPal and credit cards through square. Please be advised that if your payment is returned due to insufficient funds, you will be responsible for immediate payment plus a returned payment fee of $30.
How can I get a quote?
Please complete the "Order Quote Request" form with as much detail and we will be happy to provide you an appropriate quote. The more details that you provide, the more accurate of a quote that we can provide.
How far ahead should I order my cake?
Reserve your date early! We have customers who booked some dates as far as a year in advance. Please be advised that a non-refundable deposit is required on all cakes. Dates will not be held without a deposit.
What Types Of Cakes Do You Offer?
All cakes are custom made and as such are priced individually, based on design, size, decorations and icing choices. We offer cupcakes, party cakes, tiered cakes and 3D sculptured cakes.
Party Cakes start at $75.00 but will vary depending on your choice of cake, frosting and potential filling.
2 Tiered cakes start at $250.00 for buttercream-iced and increase from there. You can expect to pay on average a starting cost of about $5.00 per slice. Please note that more complex cakes such as wedding cakes and fondant covered cakes may be more as these often include hand-made flowers and other ornate decorations.
3D cakes require a great deal of time and skill. As a result the cost is reflective of the time. These tend to be the cakes with the wow factor. These cakes can start as high as $400.00 depending on the complexity.
Cupcakes are $4.00 per cupcake with frosting. Usually these are sold in orders of 12 per flavor. Prices will increase based on intricacy of design, cake toppers, individual wrapping and potential filling. Please note these are standard sized cupcakes. If you are looking for jumbo cupcakes or mini cupcakes, special pricing will be provided.
Wedding cupcake towers are very popular. Depending on flavors and intricacy of design, volume pricing can be arranged. Usually a 6” round fits perfectly at the top of these towers. Towers are available for sale or rental if necessary.
What Cake Flavors Do You Offer?
We are a custom cake shop and can accommodate any flavor that you wish for your dessert. Below is just a sampling of some of the flavors available for your selection.
STANDARD FLAVORS
- VANILLA - Vanilla cake topped with classic buttercream frosting
- CHOCOLATE - Chocolate cake topped with classic buttercream frosting
- MARBLE - Vanilla cake mixed with chocolate cake with classic buttercream frosting
- STRAWBERRY- Strawberry cake topped with classic buttercream frosting
SPECIAL FLAVORS
- RED VELVET - Traditional red velvet with cream cheese frosting
- REESE'S EXPLOSION - Chocolate cake filled with peanut butter frosting, chocolate ganache and Reese candy and topped w/peanut butter frosting
- STRAWBERRY CHAMPAGNE - Strawberry cake infused with sparkling wine and topped with champagne buttercream frosting
- PINA COLADA - Pineapple infused yellow cake with coconut buttercream frosting and toasted coconut (also available w/alcohol)
- 24 CARROT - Carrot cake with pineapples and coconuts and topped with cream cheese frosting
- COCONUT - White cake with coconut and buttercream frosting and toasted coconut
- TROPICAL STRAWBERRY - Strawberry cake with coconut, pineapple and orange zest, topped with whipped buttercream frosting
- CHOCOLATE PEANUT BUTTER MOUSSE - Chocolate cake filled with peanut butter mousse and topped with buttercream frosting
- SNICKERDOODLE - Vanilla cake with cinnamon topped with cinnamon infused buttercream frosting
EXOTIC FLAVORS
- BRAZO GITANO - Vanilla cake filled with guava and whipped cream cheese and topped with cream cheese frosting
- HUMMINGBIRD – Vanilla cake with bananas, pineapples, coconut, and walnuts topped with vanilla buttercream frosting
- TRES LECHE - Vanilla cake soaked in 3 types of milk and infused with Grand Marnier(orange liqueur) topped with buttercream frosting
- FLAN - Vanilla cake filled with caramel flan (custard) and topped with cream cheese frosting
- COQUITO- Vanilla cake infused with coquito and topped with buttercream frosting
ALCOHOL INFUSED FLAVORS
- CHOCOLATE MOUNDS - Chocolate cake with infused with Kalua filled with coconut and topped with chocolate ganache
- KEY LIME - Lemon/lime cake infused with Patron and topped with cream cheese frosting
- BANANA DAIQUIRI- Banana cake infused with Rum and topped with buttercream frosting
- PATRON XO CAFE - Chocolate cake infused with coffee Patron liqueur and topped with Patron buttercream frosting
- JACK DANIELS - Vanilla cake infused with Jack Daniels Honey Whiskey and topped with buttercream frosting
Do you sell any treats other than cake?
Yes, of course we do. As a custom shop, we can provide other tasty desserts and treats such as cupcakes, cookies, chocolate covered strawberries, cakesicles, cake pops, pies, cheesecakes, pastry dessert. Please let us know your needs and we can provide special pricing for these items.
How do we go about setting up an appointment to discuss our wedding cake?
Please contact us by e-mail us at [email protected] or via the "Contact Us" page on this website and we will schedule an appointment to discuss your cake. Please bring pictures, color swatches, and your ideas to our meeting!
Do you deliver your cakes?
We can make arrangements for delivery depending on your needs. Delivery fees start at $50 but are dependent on where you are located.
What is the cost of a cake?
Each cake is priced individually, as size, flavor, fillings, toppers, design and other extras like flowers, bows, and delivery must be considered. We'll discuss specifics when we meet or quote you via our online Order Quote Request" form. While each cake is priced on an individual basis, the smallest custom cake we offer serves 10-12 guests with a minimum price of $60.
How do I go about placing an order for a cake?
You can either complete the "Order Quote Request" form online or e-mail us at elmcitycake@gmail.com for information. Please include the date of your event, the type of cake you want to order, the type of event and an estimated number of guests. While we try to respond within the first 24 hours, as the weekend approaches it may take a bit longer. If you don't hear from us within 48 hours, please feel free to contact us again as there is always a chance your e-mail is lost in cyberspace, or landed in our Spam folder.
Do you require a deposit for cakes?
Yes. All orders do require a deposit to hold the date. Please be advised this deposit is non-refundable and will be applied to the total cost of your cake. The deposit must be received by us within 5 days of your placing an order, or your order will be automatically cancelled. If the deposit is not received at least 7 days prior to the order due date, we may not be able to ensure the time and date you need for your order.
What if I change my mind and decide not to place the order before I send the deposit, but after I've said I would send it?
No problem, but as a courtesy, we ask that you send us a quick e-mail and let us know, as this will make the date available for someone else.
Two weeks have passed and I realized I didn't send the deposit! Now what?
Please contact us to see if the date is still available, as your order was cancelled when your deposit wasn't received in 5 days.
Can I sample your cakes before I place an order for a party cake?
We are a custom cake shop, and we don't hold baked goods "in stock". Each cake that is ordered is baked specifically for the customer that has ordered it. We do samplings for wedding cakes. There is a small fee for the wedding samplings which will be applied to the cake order if one is placed.
How do I know what size cake to order?
When we discuss your cake order, we will talk about how many guests you are expecting, if you are having a full meal, other desserts, etc. and we will guide you to an appropriate size for your party. The best and easiest way to calculate the size and cost of your cake is through estimating the number of servings you will want. Remember that we make very delicious cakes and many of your guests will want a second helping. So do not just count heads, factor in individual appetites.
Why is it so important we schedule a pick up time, and why do I need to be prompt?
Weekends are my busiest time, and so that I may be available to meet with you to go over special instructions, cutting and disassembling, etc, it's important for me to know when you'll be here. I can't always step away from my work, so I plan accordingly for your arrival. I often have deliveries to complete as well, and I can't be delayed in leaving.
Do you do the popular kids character cakes?
Due to copyright laws, we can't duplicate the licensed characters. The best we can do is color coordinate, or design a cake that will work with small toys or candles that you purchase and provide for the cake.
Do you accept debit / credit cards?
We accept cash, cash app, zelle, venmo, PayPal and credit cards through square. Please be advised that if your payment is returned due to insufficient funds, you will be responsible for immediate payment plus a returned payment fee of $30.